FAQS - Coastal Passion

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FAQS

MY ORDER

Simply choose your style from the drop down menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. 


We’ll prepare your order and let you know when it's on its way!

Just enter your tracking number on the Track Order page to track your order status. You will be provided with a tracking number via email or text message as soon as your order is ready to ship. Please kindly bear in mind that the average manufacturing time is 5-7 business days.

When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification.

To cancel an order, please provide all the details concerning the items you would like to to cancel as well as your order number.

To modify an order, please include your order number and details of what you would like to modify.

First, please kindly double-check your spam folder and other email accounts. 
Can’t find it? No panic, just contact us and one our customer representatives will be more than happy to help you!

COASTAL PASSION

Coastal Passion is a socially-minded online e-commerce store of custom designed apparel, accessories and home decor. We manufacture, print-on-demand and ship our products directly from the source to your doorstep. Without additional price mark-ups on our products, you get the highest quality product for an incredible price!

Want more info on Coastal Passion? Check out our About Us section!

OUR GUARANTEE

We will reprint any flawed apparel, damaged item, poor-quality printing or incorrect item free of charge. Please send a photo of the defective or incorrect item to: support@coastalpassion.com

PAYMENT

We accept Visa, Mastercard, AMEX, Discover, JBC and Paypal. If you experience any issues with payment, please contact us and we will be happy to help.

Because items are made to order you will be charged after your order has been successfully placed.

Coastal Passion adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. 

SHIPPING & DELIVERY INFO

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