WHEN WILL YOU SHIP MY ITEM(S)?
– All items are subject to a handling period before they are dispatched.
– 99% of orders leave the warehouse within 3-7 days of payment.
– We will notify you by email when your items have been shipped.
WHEN WILL I RECEIVE MY ITEM(S)?
Pillow Covers should be received within 1-2 weeks of your
order date. This may be a little longer for international delivery. For
other specialty, sale price and giveaway items, please allow up to 3-4 weeks (10-15 business days) delivery time as they may be shipping from other countries.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.
WILL I BE PROVIDED WITH A TRACKING NUMBER?
Some promo items will have tracking numbers and others will not, depending
on where they are shipping from. If your item is shipped with a tracking
number, it will be provided to you on request when order is complete.
CAN I CHANGE OR CANCEL MY ORDER?
If you wish to change or cancel your order, you may do so up until the
time that your order has shipped. Once your order has shipped, we no
longer have the ability to make changes or to cancel the order.
Please do not hesitate to contact us with any questions or concerns. Our friendly support team are always happy to help and will get back to you as soon as possible and always within 1 business day.